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ORDER & SHIPPING POLICY:
Minimum Order $25.00
Restocking Charge 15%
Options: UPS, USPS, Pick up at Store (shipping/handling fees may still apply)
Please allow up to 14 business days for shipping. Lengths of time vary throughout the year and depend on the order. Your order could ship in as few as 3-5 days.
Please review your orders carefully. We will not be responsible for an incorrectly ordered item. Always print your order. Every order is confirmed via e-mail. If you do not receive confirmation within 24 hours, please contact us via e-mail or phone to confirm your order was received.
Purchase Orders must be faxed and signed by an authorized individual before they will be filled. Purchase order terms are net 30. Please contact us for a W9 if we are not already on your approved vendors list.
Tax exempt? Please fax a copy of your tax-exempt certificate/letter to the store. Tax will be omitted from your invoice if you are in the state of Michigan.
Shipments deemed undeliverable due to an inaccurate address or several attempts will be the responsibility of the customer. Shipping charges, restocking and handling fees will be billed to the credit card. The remainder will be returned in the form of store credit.
REFUNDS, RETURNS, AND CANCELLATIONS POLICY:
When your order arrives please inspect the packaging. If it appears damaged in any way refuse the delivery or ask the driver to note the damage. if your order was damaged during shipment please contact us immediately via e-mail or at (734) 675-6800. We will make arrangements to have the item picked up and upon receipt we will promptly ship a new item to you. The damaged item(s) must be returned in the original shipping carton so that damages may be inspected or your damage claim cannot be honored. All returns must be authorized. We reserve the right to refuse any claim.
All returns must be authorized. Cancellations may only be made prior to the order being processed.
We will not be held responsible for typographical errors. We reserve the right to correct any errors in pricing. This catalog may contain products with choking hazards. Please read the warning statement for further information.
Promotions are not valid on sale priced items.
Promotions are not valid on sale priced items.
Policies are subject to change without notice. |
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